May 09, 2018 First, you’re going to need to own, rent or borrow a 2018 Mercedes-Benz E-class or S-class premium car and then download the Ask Mercedes app from the iOS store. Once downloaded to your phone, simply launch the program and choose “Explore My Features.”.
What CarPlay does
CarPlay takes the things that you want to do with your iPhone while driving and puts them on your car's built-in display. When you connect your iPhone to CarPlay, you can get turn-by-turn directions, make calls, send and receive messages, listen to music, and more. CarPlay uses the contacts on your iPhone to help you make calls, send texts, and find destinations.
CarPlay uses Siri Voice Control, so you can ask for what you want while you're driving — allowing you to stay focused on the road. CarPlay even works with the built-in controls in your car — like a touchscreen, knob, or button.
Set up CarPlay
Follow these steps to get started:
- Make sure that you're in an area that supports CarPlay and that your car supports CarPlay.
- Start your car, then make sure that Siri is on.
- Connect your iPhone to your car:
- If your car supports CarPlay via USB cable, plug your iPhone into the USB port in your car. The USB port might be labeled with a CarPlay icon or a smartphone icon.
- If your car supports wireless CarPlay, press and hold the voice-command button on your steering wheel. Make sure that your stereo is in wireless or Bluetooth mode. Then on your iPhone, go to Settings > General > CarPlay, tap Available cars, then select your car. Check your car manual for more information.
Learn more about CarPlay and driving and navigating safely.
Use Siri with CarPlay
If your vehicle supports CarPlay or Siri Eyes Free, hold down the voice-command button on your steering wheel while you say what you need. If you aren't sure where the voice-command button is, check the manual for your car or stereo.
Remove and arrange CarPlay apps
While using CarPlay, the display in your car will show available apps. To add, remove, or customize the order that the apps are in on your iOS device:
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- Go to Settings > General, and tap CarPlay.
- Select your car.
- Use the add or delete icons to add or remove apps. Tap and drag an app to change the icon order.
Only apps that are supported by CarPlay will appear. If you have an issue with a third-party app, try to contact the app developer.
Get help
If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:
- If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
- Restart your iPhone and your car.
- Make sure that Siri is on.
- If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
- Go to Settings > General > CarPlay, and tap Forget This Car.
- Check your connection:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, enable AirPlane Mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
- If needed, install firmware updates. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
The Mercedes me app directly and conveniently brings vehicle information to an Apple Watch and iPhone.
Always within reach – the Mercedes me dashboard at a glance.
![Mercedes Mercedes](/uploads/1/2/6/8/126870477/464777633.jpg)
Check the tank level, locate the vehicle, plan a journey or preheat the vehicle: Now even easier by app. The new Mercedes me app shows you the current vehicle status and keeps you fully up to date. Battery? Sufficiently charged. Coolant? Check. Boot and doors? Locked.
Whether it's the mileage, tyre pressure or brake pads – as an extension of the on-board computer, the Mercedes me app provides you with a summary of all key parameters on your wrist or smartphone. With the remote access feature from your device, it takes you next to no time to unlock your vehicle, get it ready to drive or adjust the temperature using the auxiliary heater remote control.
Get to where you're going with just a few swipes.
The Send2Car function of the Mercedes me app allows you to retrieve addresses from your favourite apps, share them or send them to your Mercedes-Benz. Thanks to the useful Car Finder, you can always find the direct route to your Mercedes-Benz even on foot: when necessary the app will show you the most direct route to your parked vehicle. And to make absolutely sure you don’t miss any important meetings, the app lets you know ahead of time if there’s any risk of congestion on the roads. Taking your desired time of arrival as a guide, a push notification informs you if you should leave earlier.
Intuitive, interactive, always in view – focus on the essential with the Apple Watch.
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Minimalist elegance, full access: using the Apple Watch, all the key features are also available without the need for a mobile phone. Situation-sensitive navigation means that your favourite functions are always close at hand. For example, a glance at your wrist is enough to check the status of your vehicle or to view its location. Fast access, designed to make life easier – and to leave more time for what matters most. And should you happen to drive other Mercedes-Benz cars, the app can of course also be used for more than one vehicle* at a time. Ready for a digital upgrade? Then try out the app for Apple Watch and iPhone.
* Please note: This app only works with connect-capable Mercedes-Benz vehicles produced from 2014. To use it, you also need an active, free-of-charge Mercedes me account.